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A Message from CFI President, Roby Harris A mentor of mine once told a group of cleaners a story about the call back that changed his life. The story involved his number one goal, to give his clients the best customer service he could provide. He cleaned for some of the top high-end clientele in …

Continue reading ““The Nose, Knows!””

Did you know that dry soil removal is one of the best forms of pre-cleaning a technician can do? The proper vacuum cleaner will make all the difference. The first requirement of any cleaning method is maximum removal of dry soil. No matter how big and powerful a carpet cleaning truckmount can be, removal of …

Continue reading “To Vacuum or Not, That is the Question”

“KEEP IT SIMPLE STUIPD!”…One of the best statements from an instructor I ever heard. I have taken numerous cleaning classes throughout the years, and nothing has stayed in my stream of conscience as permanently as that statement. Why you may be asking? Because that statement “KEEP IT SIMPLE STUIPD” is so true! Not all, but …

Continue reading “KISS – Keep It Simple Stupid”

Most carpet cleaners start off with portables, because of the low cost to start a business. Portables are less costly to purchase than a truck mounted unit; a start up service will pay $60,000 to $80,000 for a new van and truck mount. While a portable will cost $1,500.00 to $5,000.00 depending on the type …

Continue reading “Is Bigger Really Better”

My mom always said, “It’s never too much to ask”. My ask, to all CFI members, is, do you know what your best referral was for the year 2020? Do you know where your referrals are coming from and are you keeping up with your referral sources? Twenty-eight years ago, my wife and I started …

Continue reading ““It’s Never Too Much To Ask””

To the members of the Carpet and FabriCare Institute, I want to thank you for your vote of confidence by electing me as your President. I was elected to serve and represent the CFI with honesty and integrity, and I am up to the challenge. On November 14th, 2020 we held our Annual Business Meeting …

Continue reading “Introducing Roby Harris as Your 2020-2021 CFI President”

Some of you might be too young to remember the Three R’s. I have vivid memories of being taught Reading, ‘Riting, and ‘Rithmetic. Okay, I am showing my earthy years, but stay with me. With what our nation is struggling through economically and with no clear end in sight, I have been thinking about the …

Continue reading “The Three R’s for 2020-2021 Rethinking, Reinventing, Restructuring”

I was once told, “If you look forward, you won’t stumble on the stones behind you.” I find myself referring to this statement now, as I look at what lays ahead, after emerging from a pandemic driven economy. The last few months have been an eyeopener, for all of us, on so many levels. Yet, …

Continue reading “CFI Phases Forward Together”