President’s Message: Be Ready for the Unexpected

“The Nose, Knows!”

A Message from CFI President, Roby Harris A mentor of mine once told a group of cleaners a story about the call back that changed his life. The story involved his number one goal, to give his clients the best customer service he could provide. He cleaned for some of...
President’s Message: Be Ready for the Unexpected

To Vacuum or Not, That is the Question

Did you know that dry soil removal is one of the best forms of pre-cleaning a technician can do? The proper vacuum cleaner will make all the difference. The first requirement of any cleaning method is maximum removal of dry soil. No matter how big and powerful a...
President’s Message: Be Ready for the Unexpected

KISS – Keep It Simple Stupid

“KEEP IT SIMPLE STUIPD!”…One of the best statements from an instructor I ever heard. I have taken numerous cleaning classes throughout the years, and nothing has stayed in my stream of conscience as permanently as that statement. Why you may be asking? Because that...
President’s Message: Be Ready for the Unexpected

Is Bigger Really Better

Most carpet cleaners start off with portables, because of the low cost to start a business. Portables are less costly to purchase than a truck mounted unit; a start up service will pay $60,000 to $80,000 for a new van and truck mount. While a portable will cost...
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