President's Message

How to Become an IICRC Master Textile Cleaner…In 6 Easy Steps!

Becoming an IICRC Master Textile Cleaner is a significant achievement in the cleaning industry. It demonstrates expertise in textile cleaning, including carpet, upholstery, and fabric care. This certification is one of the highest distinctions awarded by theInstitute...

New Webinars in the Library

Tips for Success: How to Successfully Add Water Damage Restoration to Your Services

Meet the Experts: Smarter Websites for Carpet Cleaners

Sin Miedo al Éxito: ¡Manteniendo tu Truckmount en forma

Upcoming Webinars

Rug Restoration Unveiled!

Online Marketing Explained: Building Online Traffic

Fiber Shapes

Over the years, brand name fiber manufactures and carpet mills that make their own in-house fibers have developed various shapes to achieve different performance characteristics for the different types of carpet. This is a review of the evolution of the various fiber...

Carpet Traffic and Wear Patterns

As I travel the world inspecting, repairing, cleaning and teaching others how to care for the carpet, one of the biggest concerns I see on a regular basis is traffic or wear patterns. The following is my opinion based on 30 plus years of working with carpet on how...

Employee Background Checks – How Far Should You Go?

In May of every year, I’m reminded of an article that I penned over a decade ago. That’s because it’s the anniversary of the senseless and tragic murder of a beautiful young woman at the hands of an in-home service worker, in this case a so-called carpet cleaner. I...

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